Support

We are here to help.

What to Include

To help us respond faster, please include:

• App or game name
• Device model
• Operating system version
• App version
• Description of the issue
• Screenshots or screen recordings, if helpful

Restore Purchases

If an app offers non-consumable purchases or subscriptions, please use the in-app “Restore Purchases” feature where available. Purchases made through iOS are processed by Apple’s App Store.

Missing Rewards

If an advertisement reward, virtual item, or purchase reward is missing, please contact us with the approximate time of the event and relevant screenshots. Network errors, interrupted advertisements, or failed purchase validation may delay reward delivery.

Bug Reports

We welcome bug reports. Please describe what happened, what you expected to happen, and whether the issue can be reproduced.

Privacy Requests

For privacy-related requests, including data access or deletion requests, please email us at support@devquery.cn.